1990s
1992
TRAINING
Operating System Microsoft
MS-DOS 5.0
36 Hours
1994
JOB
6 Months
My First Job in Lisbon, Portugal right after being discharged from the Mandatory Military Service at an Architecture and Engineering Small Company.
Doing Administrative Work mostly on the Spreadsheet Borland Quattro Pro on Microsoft Windows 3.1.
1995
JOB
4 Years
I’ve started working in a Warehouse that sold Nestlé Products for Vending Machines during the day whilst finishing the 12 Grade of High School during the night.
Doing mostly Sales and Stock Management.
1996
EDUCATION
I’ve finished the 12 Grade of High School.
1998
TRAINING
6 Months
I’ve started a Professional IT Course where I learned Microsoft Windows 98, Microsoft Word, Excel, PowerPoint and FrontPage, Macromedia Director and Autodesk AutoCAD.
Also Training to become a Trainer and a Multimedia Project at the end of the Course.
1999
JOB
2 Years
I’ve started working for a Telecom Company that was owned by an Energy Company in Lisbon, Portugal.
I was a Helpdesk Technician a great School of IT (Information Technology) and my Daily Tasks where to Install Software like Microsoft NT 4.0 Client and Database Client like Oracle 8 and Applicational Software like CRM Clarify/Document Management FileNet/CTI Genesys.
Plus Hardware Management like adding RAM to Desktops/Laptops or Patching Cables on the Cisco Routers on the Racks.
2000s
2000
EDUCATION
I’ve started the Course Computer Science at the University during the night in Lisbon, Portugal.
2001
EDUCATION
I’ve dropped the Computer Science Course that I was studying at night at the University it wasn’t for me.
I’ve transitioned to becoming an Administrator of Multiple Systems the CRM (Customer Relationship Management) Clarify and after an In House CRM, an Administrator of Document Management FileNet and an Administrator of CTI (Computer Telephony Integration) Genesys.
2002
TRAINING
Database Oracle
Oracle SQL
40 Hours
2004
TRAINING
Operating System Unix
90 Hours
I’ve started the Operating Unix System Red Hat Certified Engineer Course (RHCE).
Standard Installations, Kickstarts, Shell, VI, XFS, File Systems, NIS, DNS, DHCP, NFS, SMB/Samba, Sendmail, Postfix, Apache, FTP and SSH.
TRAINING
Security
48 Hours
I’ve started the Check Point Certified Security Administrator (CCSA), Check Point Certified Security Expert (CCSE) and the Check Point Security Expert + (CCSE+).
Security Policies, User Authentication, Filter and Content Control, Firewall, VPN, IDS, NAT, LDAP, VPN Domains and Networking/High Availability by Load Balancing/Cluster.
2006
TRAINING
Networking
216 Hours
I’ve started the Cisco Certified Network Associate (CCNA).
Introduction to Networking, Network Types, Network Media, Switching Fundamentals, TCP/IP, IP Addressing and Routing, WAN Technologies, Configuration and Operation of the Cisco IOS, Management of Network Environments and Introduction to Cisco Networks, Interconnecting Cisco Switches and Routers and Expansion of a Network to WAN.
2010s
2014
JOB
5 Years
I’ve started working at Heathrow Airport in London, England as a Passenger Service Agent.
2020s
2022
JOB
4 Years
I’m currently working for a Company as a Technical Customer Advisor doing Technical Customer Support for Landline, Broadband and Mobile.